All payments are processed securely through our payments provider, Stripe.
When you send a booking request, we place an authorization hold on your card to confirm the funds are available. If the vendor does not respond within 7 days, the request expires and the hold is released.
When the vendor accepts your request, your booking is confirmed and payment is collected based on how far away your event is:
- Event 7 or more days away: you pay a 50% deposit now, and the remaining 50% is charged automatically before your event - 30 days before (if your event is more than 30 days away), 14 days before (14 to 30 days away), or 7 days before (7 to 14 days away).
- Event less than 7 days away: the full amount is charged now.
Some bookings may require full payment upfront. Once your booking is confirmed, the Eventors Cancellation and Refund policy takes effect.
Please note: Eventors does not accept prepaid or reloadable cards.
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